Difference between revisions of "Support Ninja"

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(de is.gd-ing the links, hat tip to Pau)
(The account has been taken over by some startup, and all useful information has been stuffed in other pages, chiefly Twitter. Hat tip to Pau.)
 
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[http://twitter.com/supportninja Support Ninja] is a Twitter account created by <dwuser>tajasel</dwuser>. Its purpose is to reach out to people asking questions about and reporting problems with Dreamwidth on Twitter.
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#REDIRECT [[Twitter]]
 
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It is controlled by a few interested members of the Support team who take shifts at being on "support ninja duty".  Talk to <dwuser>tajasel</dwuser> if you want to get involved.
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The topic of the #supportninja [[IRC]] channel will always display the current ninja-on-duty.  This Wiki page is intended to be a repository for short links and oft-used statements that can be sent to Twitter users.
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There's little actual support to do; mostly, it's people wanting to know what's so good about DW, how it differs from LJ, and how to get an invite code.  If there's an actual technical problem, it's just a case of referring people to the Support board.
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== Statements ==
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* Dreamwidth is a codefork of LiveJournal which just went into open beta. Useful link: https://azurelunatic.dreamwidth.org/6287097.html
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* DW is not exactly like LJ: it is a codefork, and is full of differences. Useful link: https://azurelunatic.dreamwidth.org/6287097.html
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* There are several ways to get a Dreamwidth account - you don't have to have an invite code.
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== Links! ==
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* https://azurelunatic.dreamwidth.org/6287097.html -- <dwuser>azurelunatic</dwuser>'s post on Similarities and Differences between LiveJournal and Dreamwidth
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* https://paidaccountfairy.dreamwidth.org/ -- <dwuser>paidaccountfairy</dwuser>, for sending to those wishing for paid time!
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* https://www.dreamwidth.org/support/faqbrowse.bml?faqid=121 -- A Guide To Dreamwidth for LiveJournal users
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* https://www.dreamwidth.org/support/submit -- direct link to filing a support board request
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[[Category: Support]]
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[[Category: Dreamwidth.org]]
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Latest revision as of 23:39, 8 December 2017