Support Ninja

Support Ninja is a Twitter account created by tajasel. Its purpose is to reach out to people asking questions about and reporting problems with Dreamwidth on Twitter.

It is controlled by a few interested members of the Support team who take shifts at being on "support ninja duty". Talk to tajasel if you want to get involved.

The topic of the #supportninja IRC channel will always display the current ninja-on-duty. This Wiki page is intended to be a repository for short links and oft-used statements that can be sent to Twitter users.

There's little actual support to do; mostly, it's people wanting to know what's so good about DW, how it differs from LJ, and how to get an invite code. If there's an actual technical problem, it's just a case of referring people to the Support board.

Statements

• Dreamwidth is a codefork of LiveJournal which just went into open beta. Useful links: http://is.gd/vXyV & http://is.gd/vYOC
• DW is not exactly like LJ: it is a codefork, and is full of differences. Useful links: http://is.gd/vXyV & http://is.gd/vYOC
• There are several ways to get a Dreamwidth account - you don't have to have an invite code. Useful link: http://is.gd/vYOC

Links!

• http://is.gd/wIh1 -- tajasel's post on how Dreamwidth has and plans to improve on LiveJournal
• http://is.gd/vXyV -- azurelunatic's post on Similarities and Differences between LiveJournal and Dreamwidth
• http://is.gd/vYOC -- tajasel's post about the different ways someone can get a Dreamwidth account
• http://is.gd/ws9u -- paidaccountfairy, for sending to those wishing for paid time!
• http://is.gd/wtab -- A Guide To Dreamwidth for LiveJournal users
• http://is.gd/wsg3 -- direct link to filing a support board request
• http://is.gd/wrcF -- direct link to page listing a user's invite codes