Error Pages Wishlist

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Revision as of 21:47, 21 February 2009 by Maura (Talk | contribs)

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  • http://community.livejournal.com/suggestions/889338.html - On the journal pages of purged accounts, link to "rename accounts page." Part of a larger point - non-sitescheme 404s such as journal pages are utterly useless right now. Should we force 404s into sitescheme with contextually appropriate links? For example, going to the profile page of a purged journal is in sitescheme; going to the journal or friends page of a purged journal is not. For ease of use, this needs to be addressed.
  • People get confused by LJ's "bad email" error for password reset requests, which states
One or more errors occurred processing your request. Please go back, correct the necessary information, and submit your data again.
You never used that e-mail address with this account or it was never validated.

This often results in "apparently I forgot to validate my email address before. How can I validate it now?" and requires an explanation that (in most cases) they never registered the address at all. It might be less confusing to say "This email address is not authorized to reset this account's password. For information on which email addresses are authorized, see FAQ."