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* Support categories http://www.dreamwidth.org/admin/supportcat/

==Support== ...ing the specific project channel [[IRC#.23dreamwidth-support | #dreamwidth-support]].

== Site Support == * '''Skills needed''': Experience in end-user technical support and organization; strong motivational skills; strong organizational skills;

The production site [http://www.dreamwidth.org/support/faq.bml FAQ Section] has updated versions of most of this FAQ. See [http://www.dreamwidth.org/support/faqbrowse?faqid=86 How do I import my journal from another site?] for curre

* http://community.livejournal.com/suggestions/783227.html Add Blackberry support for DW Mobile

** More support for 'by location': http://community.livejournal.com/suggestions/785729.html

* http://community.livejournal.com/suggestions/942055.html - support OAuth, which allows you to give access securely to other services without g ...uggestions/943919.html - Include FAQ numbers in reference FAQ drop-down in support

...G CAPITAL. In the event that further capital contributions are required to support and sustain the Company's operations, Members shall have the right, but not

* 2009-04-14 -- LJ Support IRC moves to its own server: http://community.livejournal.com/irctownhall/8 * More officially, the [https://www.dreamwidth.org/support/faqbrowse.bml?faqid=121 A guide to Dreamwidth for LiveJournal users] FAQ wa

This page is a braindump page for the Dreamwidth support answering style. It isn't entirely complete, so please feel free to update For technical details on how the Support Board itself works, see [[Support process]].

...reamwidth_Icons|icons or banners]] that people have made, to proclaim your support of Dreamwidth!

Bug fixes: okay. Go for it. Tweaking the way things work in the support system at the request of administrators/staff: sounds good. Adding phone p

* Upgraded the spellcheck option and added support for custom dictionaries, so we can add in commonly-used terms that aren't i * Killfile support, so that you can browse the site without seeing community posts or comments

...rmance under load. We'll use that data to determine what level of hardware support and bandwidth allowance we'll need for our first months of operation by wat ...ivity levels from the previous month and decide how many more users we can support, and we'll give out a pool of new invite codes, divided among existing user

...number. In this case, we're dealing with FAQ 2: http://www.dreamwidth.org/support/faqbrowse.bml?faqid=2. When a new FAQ is created, it's automatically given ...this FAQ" at the bottom of a FAQ page itself (eg http://www.dreamwidth.org/support/faqbrowse.bml?faqid=1). Obviously, if you're editing an existing FAQ, the f

* Site copy, FAQ, documentation, and support people: [[Avoiding language that assumes able-bodied users]]

...'(numbered account)'', with the actual account information only visible to Support volunteers with privs

...ith screen readers and the like, but in the case where the browser doesn't support frames, doesn't the standard have a NOFRAME where we could put just the "yo ...and then provide an API that other sites (LJ) could use if they wanted to support it. That way we can make it work right, instead of trying to hack around a

* Timezone Support

[17:45:00] <@rho> http://www.stage2.dreamwidth.org/support/faq.bml is [17:52:52] * UrsaMajor|mtg nods. I primarily do gunk for LJ support