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...g/legal/diversity Diversity Statement], and our [http://www.dreamwidth.org/support/faqbrowse?faqid=31 About Us guide]. We're a blogging platform and social ne ...rk with modern clients. You will be expected to look at our existing Atom support and determine the best way to bring it up to compliance.

Note: we will continue to support old-style URLs, so we do not break links and muscle memory. We will also ke

...h text, hence the name. This is useful because by doing this, it's easy to support multiple languages; the text for different languages is held in the databas

...(In order to interact with notifications, you're going to need to run the support-notify [[Workers|worker]].)

* Support the one-column display mode. (bug #1798, IN PROGRESS) * * Support left and right sidebar placement if a multi-column mode is available. (seve

* support for moods other then default * support for custom access groups

realm enum('support','log','comment') NOT NULL default 'support',

{{Database Table|name=support|table type=global|need desc=1|repo=dw-free}} CREATE TABLE support (

[[Description::This table stores stock answers for the Support system.]] Answers are viewable by those with the '''supporthelp''' [[Privil

...obably get away with less or different, but that's not what we're going to support. The DW code is known to work with the following. But we'd love to hear o

...|| Incoming email || Handles email posting, email support requests, email support follow-up ...tps://github.com/dreamwidth/dw-free/blob/develop/bin/worker/support-notify support-notify]

...major issues are maintained at [http://dreamwidth.org/support/ Dreamwidth support]

...ganized group of coders working on bugfixes and improvements, and a larger support group.

...related pages are probably going to be re-written when we better know what support policies and procedures will be. * /support/see_request.bml.goback.text

* <dwcomm>breastfeeding</dwcomm> -- Support community for breastfeeding mothers, and mothers to be. * <dwcomm>endometriosis</dwcomm> -- Endometriosis Awareness and Support

* Support "check" command

...ues, questions, and so forth with regards to support, relevant to you, the support volunteer. == What is Support? ==

...es update to match current practice, full swapover to GHI, and update from Support leads on current practice.}} ...thub.com/dreamwidth/dw-free/issues Github Issues]. You can also ask around Support areas to see if anyone else is aware of whether it's filed (or was filed in

...many comparisons that displays how each of the various screen readers have support for some, but not all, WAI-ARIA roles.

...Probably more information on it than you wanted.] (Inherited habit from LJ Support IRC. <ljuser>burr86</ljuser> may be to blame.) : (Inherited from [http://qdb.unmutuals.com/view.cgi/support/320 LJ Support IRC]; may originate from [http://bash.org/?5300 bash.org].)

Staff, contractors, and some developers, support volunteers, and affiliated conference attendees, can use a Slack team to co

...g is spam, or it doesn't fall under the classic definition of spam, file a support request in the Anti-Spam category. ...all of the information from the Spam Reports page and create an Anti-Spam Support Request. The most common form of spam from registered users is SEO spam.

...d 'privs'. There's a run-down about how things are in the code, [http://dw-support.dreamwidth.org/366.html?thread=1646#t1646 here]. ...ed for support-currentproblems, which produces the "Known Issues" list on /support.) Arguments that ''fileedit'' will accept:

This page reviews how the support board works, how to respond to requests (focusing on the technical side), w For policies on how to handle specific types of support requests, see [[Support guide]].

...restart them, just do it. If a user has a problem with a delayed import, support will be awesome and let them know that it might take a while.

Support Volunteers: Here are a few links you might find helpful in helping people o *** [http://www.dreamwidth.org/support/help Main support request listing]

* We do prefer PNG over JPG. However, as many browsers won't support PNG transparency, if you're using transparency, please save your images as

=Technical support escalation= # File a support request

...large. The <code>support_raw</code> table stores similar information for support requests. ...a lot of tweaking to figure out the right combination of values for UTF-8 support and the like, but the rest is pretty straightforward.

...wer someone's technical question if you know the answer, or direct them to Support if you don't. Paid and premium/seed accounts receive [https://www.dreamwidth.org/support/faqbrowse?faqid=4 additional perks and features] as a thank you for support

[http://www.dreamwidth.org/support/submit Submit a support request] in the 'Feeds' category with 'Duplicate feeds'. Paste all the syn_ ...potted duplicate feeds, [http://www.dreamwidth.org/support/submit submit a support request] in the 'Feeds' category with 'Duplicate feeds' (or anything else t

[http://www.dreamwidth.org/support/submit Submit a support request] in the 'Feeds' category with 'new source for feed-account-name' as [[Category: Support]]

=Full Support= =Full Functional Support=

* I legit can't answer certain Support reqs (*coughRENAMEScough*) without looking up the doc or referring back to ...self: support notification messages arrive a lot faster if there is a <tt>support-notify</tt> worker running. ^_^; <dwuser>shadowspar</dwuser>

...over from another site to Dreamwidth), ask for them by filing an Accounts support request.

* '''Currently working on''': learning my way around the support queue and squashing as many Zilla bugs as I can * '''Coordinated/was in charge of''': Regression testing, 1/3rd Support Triumvirate

...ckbox, individual entry pages will display like [http://www.dreamwidth.org/support/faqbrowse?faqid=97| Dreamwidth site-scheme pages.]

A rough guide to categories for support on Dreamwidth, brought to you by <dwuser>zarhooie</dwuser>, <dwuser>domthek ...on]]. For more on Support, including the lifecycle of a request, see the [[Support process]] page.

.... If you don't care about getting any moods at all (if your client doesn't support them), then don't send this key at all. Visit the support area for more information.</string></value>

...initially did not have UTF-8 support and even now has to be able to still support entries that are not necessarily UTF-8, the situation surrounding the chara

If you have multiple browsers, see [[Browser Support Policy]] for a listing of the ones that should be tested.

...completed. Let them know that if they spot any issues, they should contact Support or leave a comment. ...o let people know the push is complete, and that any problems should go to Support or <dwcomm>dw-maintenance</dwcomm>.

...that has been known to interact badly with Dreamwidth. See also: [[Browser Support Policy]]. [[Category: Support]]

'''Plans to support the [https://en.wikipedia.org/wiki/Network_News_Transfer_Protocol Network N [http://bugs.dwscoalition.org/show_bug.cgi?id=2415 Bug 2415 - Add support for NNTP access to Dreamwidth]

...requests and responses. To allow new clients to take advantage of Unicode support and at the same time avoid breaking existing clients, a versioning scheme w ...client does not send a <code>ver</code> key on a request, it's assumed to support protocol version <code>0</code>.

...t also be interested in the [[HTML Primer]], [[CSS Primer]], and [[Browser Support Policy|list of supported browsers]].)

Modern browsers support multiple background image declarations: * [http://www.findmebyip.com/litmus/ CSS3 Litmus] -- which browsers support what CSS3 attributes (note: does not include FF4)

...ou will need to upload your resources to a web host, as Dreamwidth doesn't support media hosting yet.

...ress that will reach the decision-makers for the site (if using a email-to-support category alias, please <em>do not</em> use a public one)

...key scripts], some of which are relevant to console use, especially on the support boards.